FAQ

File import

Yes, drag and drop (formats: .dna, .gb, .gbk, .fasta, .geneious, .sbol, .ab1) into Photo51. Your folder structure will be preserved. You can also use the Import button in the ribbon.

Teams

A Team allows you to collaborate with others—your lab, a project group, or a Team

  • Each Team shares access to their file inventory.
  • Subscribed members have full access.
  • Non-subscribed members use the Free View-Only plan.

You can access Teams from both your desktop and browser. From the desktop application, click Manage Teams in your files directory on the left. This opens the browser where you can create and manage Teams. You can also go to fearlessleague.com and click My Teams in the left menu.

You can create multiple Teams at once. Share unique URLs to invite members or add members directly to a Team.

Team management is done in the browser. Go to My Teams in the left menu and invite members by email.

Yes

Yes. You’ll be able to view, share, and download files – but not edit them.

Sharing files

You can share files from within the Photo51 application.

  • Search for a registered user by name.
  • Share with non-users by entering their email address. They’ll be prompted to sign up. Upon sign-up, they’ll receive a free trial and full access to the shared files.

Yes. They’ll automatically be enrolled in the free View-Only plan after the trial. They can view your files but not edit them.

Yes. You can share files from Photo51 by entering their email address. After signing up, they’ll receive a free trial and have full access to the shared files.

Subscriptions

You’ll get full access to Photo51 during your trial—no restrictions.

After your free trial ends, you’ll automatically switch to the free View-Only plan. You can still view, share, and download files—but not edit them.

Yes. But only members with a paid subscription will have full access to Photo51 features. Others will remain on the View-Only plan.

You’ll need to be invited. Once you accept, you’ll occupy one of that Team’s seats. If you're invited to multiple Teams, you choose which Team’s seat to occupy.

You can choose whether to transfer your subscription to the Team or keep your Individual subscription.

You choose which Team’s seat to occupy. If you’re unsure which to select, contact the Team administrator.

Yes. You can join and create as many Teams as you like. You’ll occupy only one Team’s seat for your subscription at a time.

Your account becomes View-Only. You can still view, share, download, and export your files anytime.

Anytime. If billed monthly, your full access continues until the end of the current billing period.

Example: If you’re billed on the 1st and cancel on June 5, you’ll retain access until June 30.

Team Subscriptions require a minimum of 2 seats and are billed annually. The Team admin invites users, and each accepted invite occupies one seat.

If you're invited to join and already have a subscription, you can choose whether to switch billing to that Team or keep your current plan. No matter which paid subscription type you use, you’ll have full feature access.

  • Individual Subscription: You manage and pay for your own plan.
  • Team Subscription: A group pays. Members occupy a seat and don’t pay individually.

If you’re part of multiple Teams or subscriptions, you can select which one pays for your access under My Subscription.

If unsure, check with your Team admin.